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Normas de convivencia

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PARALLEL 42°8'29.316"S 71°24'36.052"W

Damage Liability

The tourist is responsible for any damage caused to the property during their stay.

Health and emergencies

Medical Information: It is the tourist's responsibility to report allergies, illnesses or relevant medical conditions that may affect their stay.

Security of own assets

Tourists are responsible for the safety of their belongings and must report any incidents or property damage immediately.

Safety and conduct

Tourists must adhere to all safety regulations and rules of the resort.

Política de mascotas

Pets are not allowed inside the facilities, unless otherwise agreed with management.

Politics of
No Smoking

Smoking is not allowed inside the cabins; if you do, extra cleaning charges will apply.

Cancellation policies

Cancellation charges will apply according to our current policy.


Advance payment will be requested when booking to guarantee cabin availability.

Policies and Conditions

In order to ensure a comfortable stay and an unforgettable experience, these internal regulations are established, which seek to ensure good coexistence and regulate the rules, schedules and mode of use of the facilities and spaces of the Reserve.

Natural reserve
Reception Hours
Extra costs
Mandatory registration

Safety and coexistence rules

Mandatory registration will be carried out at the time of entry and exit, respecting the check-in and check-out times set out in the reservation policy.

It will be the guest's obligation to pay any extra amounts for their stay.

Reception hours are from 8 a.m. to 8 p.m.

The Reserve has a 24-hour security system.

The cleaning of the cabins and replacement of towels is carried out only in the morning, until 12 noon, and will apply for stays longer than 3 days. Guests are asked to leave their belongings arranged in order to expedite cleaning service and avoid inconvenience.

Caring for the environment is extremely important to us, which is why we request respect for the flora and fauna present in the Reserve and its surroundings.

Lighting campfires outside of designated areas is prohibited.

The tourist is responsible for any damage caused to the property during their stay.

To use the SUM, consult reception to reserve the use of the grill.

Upcoming events

DJ + Sunset on the reservation




Cold water therapy


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